Shipping & Returns

Shipping delay

The following facts may delay the delivery:

1.Your order is large in quantity, so we will take more time to prepare your products.If the order is too large to deliver in one time, we just need to divide them and send them out in several times.
2.Special days: Orders may be delayed shipped out as some special days, such as weekends, holidays and other special days. As so many orders need to process,we need extra days to process the order.
3.Climate or other reasons: Usually the total delivery is 7-10 days, while as the climate or other reasons, the delivery may need more days.

Return Policy

If you want to return your item(s), please contact our customer service team within three days when you received the package. Please provide your name, order email and order number when contacting our customer service.And you have to pay shipping fee and handling fee for return.

1. Item(s) must be returned in original condition and they most not worn, altered or washed, with all tags attached.
2. Sale merchandise must be returned within 30 days from date of delivery.
3. The reason for returns caused by yourself (eg, size, color you choose), cannot be accepted
4. Shipping fees for return is paid by customer.
5. Refunds may take up to 7-30 business days after the receipt of goods,It is depend on the bank.

PLEASE NOTE: Some styles are customerized by facotry and due to difference batches there may be little differences from the pictures shown on our site.

Exchange Policy

We also accept exchanges for unsuitable sizes and colors within 15 days of the original order dispatch date. Please contact us with your registered ID and we will help you how to return your items. If you would like to change another style, you need to return your products for a refund (as per Return Policy) and place a new order for the one you prefer.

Please contact us before your replacement. All exchanged items must be in their original condition. Any artificial damage or dirty items will be returned back to you. Shipping and handling charges are non-refundable. Therefore, we recommend that you buy the freight insurance when sending products to us for your own protection as we are not responsible for lost shipping.